The Islands of Tahiti’s new change and cancellation policy in regards to COVID-19

February 16, 2021 in Experience

In order to provide greater flexibility to travelers and encourage bookings, The Islands of Tahiti have implemented since July 15, 2020, a policy that allows visitors to cancel or change their reservations at no charge until the end of march 2021.
 
Considering the COVID-19 epidemic has not yet come to an end, The Islands of Tahiti tourism stakeholders have decided to extend this change and cancellation policy to all new reservations made until October 31, 2021 for stays made before December 31, 2021 in the following cases :

  •  A  lock down in the traveler’s country of residence,
  •  The inability to travel to French Polynesia due to the closure of the borders in transit stops,
  •  A lock down in French Polynesia,
  • The inability to travel to French Polynesia for a traveler whose Covid-19 test was found to be positive prior to  departure,
  • The inability to a stay in French Polynesia for a traveler declared positive while in French Polynesia.

For prepaid trip, reimbursement will be provided within 12 months from the initial date of booking.

Since the reopening of the borders on July 15th, 2020, The Islands of Tahiti has applied a common policy of cancelling and modification to allow travellers to make reservations in full confidence.

We’re pleased to inform you that this policy applies now to cancellations and change requests to all new reservations made until October 31, 2021 for stays made before December 31, 2021.

As a reminder, the cancellation or change fees will be waived in the case of :

  •  A lock down in the traveler’s country of residence,
  •  The inability to travel to French Polynesia due to the closure of the borders in transit stops,
  •  A lock down in French Polynesia,
  • The inability to travel to French Polynesia for a traveler whose Covid-19 test was found to be positive prior to  departure,
  • The inability to a stay in French Polynesia for a traveler declared positive while in French Polynesia.